- What are your opening times?
- Our normal opening times are Monday to Thursday from 8.30am - 4.45pm and Friday from 8.30am - 4.00pm. (We are closed on Bank Holidays and operate skeleton hours at Christmas)
- Can I speak to my Account Manager?
- Our Customer Service centre are a "one stop shop" and are trained to handle all enquiries from taking orders to dealing with technical faults. If you feel they cannot help you with your query then we will be happy to ask your Account Manager to call you.
Help with your Order
- How do I place an order?
- There are several ways you can do this, please see the Online Shop Guides page for a step-by-step guide.
- What are my delivery dates?
- From 4 May 2013, when you place a drinks order for 4 or more cases, you’ll receive free 48 hour delivery.
- Where can I see the nutritional information for the KLIX drinks range?
- Nutritional Information for KLIX drinks is available below each of the KLIX drinks on the category pages in the Drinks section of the KLIX website. A comparison table is also available.
- What do I do if I have a technical problem with my machine?
- The first point of contact is to call the main Customer Service number, but we have listed the top most common asked questions with a step by step guide for your convenience.